The new hard drive arrived today (Tuesday) and now the computer is as good as new. It takes about 30 seconds to remove and install a hard drive on this Dell Inspiron 600M, then a couple of hours to reload the various programs and drivers.
I put the broken hard drive in the box the new one came in, using the shipping tag Dell included, and called DLH Airborne Express to come and pick it up at my house.
It really couldn't have been easier.
I just wanted to say how pleased I with with Dell's service.